Clear terms for every order.
These Terms & Conditions explain the rules that apply when you browse our website and place an order for school uniforms, everyday student clothing and related apparel through SCHOOLWEAR 2 LTD.
Simple information before you order.
These Terms & Conditions apply to the use of the SCHOOLWEAR 2 LTD website and to orders placed through our online store.
By using the website or placing an order, you acknowledge that you have had an opportunity to review the information provided on the relevant product and policy pages.
Our website is operated by SCHOOLWEAR 2 LTD, Company No. 17201901, registered at 17 Plantagenet Road, Barnet, United Kingdom, EN5 5JG.
About SCHOOLWEAR 2 LTD
SCHOOLWEAR 2 LTD is an online retailer specialising in school uniforms and everyday clothing for students.
Our online store may include school uniform essentials, sports and activity clothing, knitwear, outerwear and everyday student wear.
Product availability, sizes, colours, specifications and prices are shown on the relevant product pages and may change from time to time.
Website use
You may use this website for lawful personal or household purposes and for browsing or purchasing products offered through the online store.
You must not use the website in a way that could damage, disable, overburden or interfere with the operation of the website or its underlying systems.
You must not knowingly introduce harmful code, attempt unauthorised access or use the website for unlawful purposes.
Product information
We aim to ensure that product descriptions, images, specifications and other information displayed on the website are accurate and useful.
Product images are provided to illustrate the item. Actual colours may vary slightly depending on the customer’s screen, device settings or other display conditions.
Measurements, size information and product details should be reviewed before placing an order.
If an item is unavailable, we may contact you regarding the order or refund the relevant amount where appropriate.
Prices and order information
Product prices are displayed in pounds sterling (£) unless otherwise stated.
The applicable price is the price shown for the product when the order is placed, subject to correction of any obvious pricing or information error.
Where applicable, the ordering process will show relevant delivery information before the order is completed.
Standard delivery is currently offered free of charge as described in our Shipping Policy.
Placing an order
When you submit an order through the website, you are making a request to purchase the selected goods in accordance with the information shown during the ordering process.
You are responsible for checking the products, quantities, sizes, delivery details and contact information before submitting your order.
We will provide order confirmation or other appropriate confirmation after an order has been received.
If there is a problem with an order, such as an item being unavailable or a material information error, we may contact you to resolve the matter or arrange an appropriate refund.
Order acceptance
An order is subject to acceptance and availability.
We reserve the right to decline or cancel an order where there is a genuine operational reason, including a product being unavailable, an obvious pricing or description error, or information required to fulfil the order being incomplete.
Where an order is cancelled after an amount has been taken, the relevant amount will be refunded using the applicable original payment method.
Delivery
Orders are delivered to the address supplied during the ordering process.
Standard delivery is currently free of charge.
The applicable delivery arrangement and estimated timeframe will be communicated during the ordering process or in the relevant order confirmation.
Where no different delivery period has been agreed, applicable consumer rules generally require goods to be delivered without undue delay and no later than 30 days after the contract is entered into.
Further information is available in our Shipping Policy.
Delivery address
Customers are responsible for providing an accurate and complete delivery address.
If an address is entered incorrectly, please contact us as soon as possible. We will try to assist where an order has not yet entered dispatch.
Once an order has been dispatched, changes may not always be possible.
Cancellation and returns
Consumers purchasing goods online generally have a statutory right to cancel within 14 days after receiving the goods, subject to applicable legal exceptions.
After notifying us of cancellation, goods will generally need to be returned within a further 14 days.
Our Refund Policy explains the return process, refund timing, return delivery arrangements and the method used for refunds.
Statutory rights relating to faulty, damaged, incorrectly supplied or otherwise non-conforming goods continue to apply.
Refunds
Where a refund is due, it will normally be made using the same payment method originally used for the order.
Where a statutory cancellation applies, refunds are generally processed within the period required by applicable law, normally no later than 14 days from the relevant date.
The time required for the refunded amount to appear in an account may depend on the relevant bank or payment service provider.
Please refer to our Refund Policy for the full refund procedure.
Customer responsibilities
Customers should take reasonable care when entering order and contact information and should review the information supplied before completing an order.
Customers should also follow reasonable care instructions supplied with products, including applicable washing, storage or garment-care instructions.
These responsibilities do not affect any statutory rights relating to product quality, description, fitness for purpose or conformity.
Intellectual property
Unless otherwise stated, website text, graphics, logos, layouts, photographs and other original website content are owned by or licensed to SCHOOLWEAR 2 LTD or used with appropriate permission.
Website content must not be copied, reproduced, republished or commercially reused without appropriate permission, except where permitted by law.
Website availability
We aim to keep the website available and information up to date, but temporary interruptions may occur because of maintenance, technical issues, hosting services or circumstances outside our reasonable control.
We may update, modify or temporarily suspend parts of the website where reasonably necessary for maintenance, security or operational purposes.
Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
Nothing in these terms affects statutory consumer rights or any other legal protection that cannot lawfully be excluded.
Subject to the above, we are responsible for providing the goods and services described on the website in accordance with applicable law.
Privacy and cookies
Personal information provided through the website is handled in accordance with our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
Customers should review those policies before using the website or placing an order.
Complaints and customer support
If you have a question, concern or complaint about an order, product, delivery or customer service matter, please contact us using the details provided below.
We aim to review customer concerns clearly and respond with appropriate information or next steps.
Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to the website, products, ordering arrangements or applicable requirements.
The version published on this website applies from the time it is published, subject to any rights or contractual arrangements that already apply to an existing order.
Governing law
These Terms & Conditions are governed by the laws applicable in England and Wales, subject to any mandatory consumer protections that apply to the customer.
Consumers may also have rights to bring proceedings in another jurisdiction where applicable under mandatory consumer law.
Company information
SCHOOLWEAR 2 LTD
Company No. 17201901
17 Plantagenet Road, Barnet, United Kingdom, EN5 5JG
Email: schoolswear2026@outlook.com
Telephone: +44 7898 714413
Know what happens next.
Small checks make things easier.
Please check the selected size, quantity, product description, delivery address and contact details before submitting your order.
If something needs changing, contact us as soon as possible. We will always try to assist where the order has not yet moved into dispatch.
For returns, cancellations and refunds, please also review the dedicated Refund Policy and Shipping Policy.
Need to ask us something?
If you have a question about these terms, an existing order, a product, delivery or a return, our customer contact details are available here.