Our Shipping Policy explains how orders are prepared, delivered and handled from the moment an order is placed through to arrival.
SCHOOLWEAR 2 LTD provides free standard delivery for orders placed through our online shop. The applicable delivery arrangement and estimated timeframe are shown during the ordering process.
SCHOOLWEAR 2 LTD provides free standard delivery for orders placed through our online shop.
No separate standard delivery charge will be added to an eligible order. If a different delivery option becomes available for a particular order, any applicable cost will be clearly shown before the order is completed.
The available delivery method and relevant estimated delivery information are shown during the ordering process.
After an order is received, the relevant product, quantity and delivery information are reviewed and the goods are prepared for dispatch.
An order confirmation will be provided using the contact details supplied during the ordering process.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an address error after placing an order, contact us as soon as possible at schoolswear2026@outlook.com. We will review whether the address can be amended before dispatch.
Delivery availability is based on the address entered during the ordering process and the delivery service available for that order.
If a particular address cannot be served through the available delivery arrangement, this will be communicated where reasonably possible.
Delivery estimates are provided for guidance and may be affected by circumstances outside our reasonable control, including courier disruption, severe weather, transport issues or incorrect address information.
If there is a significant delay, please contact us so that we can review the order and provide the latest information available.
Unless another delivery period has been agreed, applicable online selling rules generally require goods to be supplied within 30 days.
If your order has not arrived within the timeframe provided, contact us with your order number and delivery details.
We will review the order information and, where appropriate, investigate the delivery status with the relevant delivery provider.
If goods arrive damaged, incorrect or materially different from the product description, please contact us promptly and provide your order number together with details of the issue.
We will review the matter and provide the appropriate resolution in accordance with applicable consumer rights and our Refund Policy.
Your statutory rights are not affected by this policy. Goods supplied to consumers must meet the applicable requirements, including being as described and of satisfactory quality.
Where an order contains multiple products, delivery arrangements may depend on product availability and preparation requirements.
If an order needs to be delivered in more than one shipment, relevant information will be provided where reasonably possible.
If you wish to cancel an order before it has been dispatched, contact us as soon as possible and provide your order number.
We will review whether the order can still be cancelled. If it has already been dispatched, the applicable cancellation and return process will apply.
For eligible online purchases, consumers generally have 14 days from the day after receiving the goods to notify the trader that they wish to cancel.
After notifying the trader, the goods generally need to be returned within a further 14 days. Certain legal exceptions may apply to specific goods. Full information is provided in our Refund Policy.
The delivery of an original order is free under this Shipping Policy. Return arrangements, including any applicable return delivery costs, are dealt with under our Refund Policy and the applicable consumer rules.
Where a customer exercises a statutory cancellation right, the applicable rules concerning standard delivery charges and return costs will apply.
We recommend keeping your order confirmation and delivery information until you have received and checked your goods.
This information can help us identify your order quickly if you need customer support.
This Shipping Policy should be read together with our Terms & Conditions, Refund Policy, Privacy Policy and Cookie Policy.
Nothing in this policy limits any consumer right that cannot legally be excluded or restricted.
Contact SCHOOLWEAR 2 LTD and include your order number where available.
SCHOOLWEAR 2 LTD
17 Plantagenet Road
Barnet, United Kingdom
EN5 5JG
Email:
schoolswear2026@outlook.com
Telephone:
+44 7898 714413
From choosing your clothing to receiving the parcel, the basic process is kept straightforward.
Choose your products, sizes and quantities from the online collection.
Review your products, delivery information and order details before completing the order.
Your selected items are prepared for dispatch using the available delivery arrangement.
The order is sent to the delivery address supplied during the ordering process.
If your order has not arrived as expected or you need help with delivery information, contact us directly.
Email: schoolswear2026@outlook.com
Telephone: +44 7898 714413
